Privacy Policy

1. Introduction

AI Badgr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI inference platform and services (the "Services").

AI Badgr is operated from Australia and complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and authentication credentials
• Payment Information: Billing details and payment method information (processed securely by our payment providers)
• API Usage Data: API keys, usage statistics, and service configuration preferences

2.2 Automatically Collected Information

• Technical Data: IP addresses, browser type, device information, and operating system
• Usage Data: API requests, response times, error logs, and service performance metrics
• Cookies and Tracking: Session cookies for authentication and service functionality

2.3 Your Prompts and Data

End-to-End Encryption: AI Badgr offers optional end-to-end encryption for your prompts and responses. When you use our encryption features:

• Your prompts are encrypted on your device before transmission
• We cannot access or read your encrypted data
• Responses are decrypted only on your device
• You control your encryption keys

Without Encryption: If you do not use our encryption features, your prompts and responses may be temporarily processed in plain text for inference purposes but are not stored permanently.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI inference Services
• Process your API requests and deliver inference results
• Manage your account and authentication
• Process payments and maintain billing records
• Monitor service performance and identify technical issues
• Prevent fraud, abuse, and security threats
• Comply with legal obligations and enforce our Terms of Service
• Send service updates, security alerts, and administrative messages
• Improve our models and services (only with aggregated, anonymized data)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

• Cloud infrastructure providers (for hosting and computing)
• Payment processors (for billing and payments)
• Email service providers (for transactional emails)

4.2 Legal Requirements

We may disclose information if required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government requests in Australia or other jurisdictions
• Investigations of fraud, security threats, or illegal activity

4.3 Business Transfers

If AI Badgr is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

5.1 Data Location

Your data may be stored and processed in Australia and other countries where our service providers operate. We ensure appropriate safeguards are in place when transferring data internationally.

5.2 Security Measures

• Industry-standard encryption for data in transit (TLS/SSL)
• Optional end-to-end encryption for prompts and responses
• Secure authentication and API key management
• Regular security audits and vulnerability assessments
• Access controls and monitoring

5.3 Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations:

• Account Data: Retained while your account is active and for 90 days after deletion
• API Logs: Retained for 30 days for debugging and service improvement
• Billing Records: Retained for 7 years as required by Australian tax law
• Encrypted Data: We cannot access or retain encrypted prompts and responses

6. Your Rights (Australian Privacy Principles)

Under Australian privacy law, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications
• Complaint: Lodge a complaint about our privacy practices

To exercise these rights, contact us at privacy@aibadgr.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for authentication and service functionality
• Analytics: To understand how users interact with our Services
• Preferences: To remember your settings and preferences

You can control cookies through your browser settings, but disabling essential cookies may limit service functionality.

8. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Users

While AI Badgr is based in Australia, we serve customers globally. If you access our Services from outside Australia, please note that your information may be transferred to, stored, and processed in Australia and other countries where we operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification for significant changes

Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: